> ## Documentation Index
> Fetch the complete documentation index at: https://docs.typingmind.com/llms.txt
> Use this file to discover all available pages before exploring further.

# View Console Logs

When using TypingMind, we may occasionally ask you to provide a screenshot or a saved copy of your Console logs. This helps us identify the cause of an issue and troubleshoot it more effectively.

## On Web App

Here are the steps on how to do it using Google Chrome Developer Tool:

1. Go to [**TypingMind.com**](https://www.typingmind.com/) and repeat the steps that caused the issue.
2. **Open Developer Tools**: Right-click anywhere on the webpage and select **Inspect** from the context menu.

![Untitled](https://mintcdn.com/typingmind/__UGFv0s4alBWC5n/troubleshooting/view-console-logs/Untitled.webp?fit=max\&auto=format\&n=__UGFv0s4alBWC5n\&q=85\&s=c9995949407e62a380e3ae41830e2786)

3. **Select the Console Tab**: a Developer Tools panel will appear on the side or at the bottom of your screen. Click the **Console** tab.

![Untitled](https://mintlify.s3.us-west-1.amazonaws.com/typingmind/troubleshooting/view-console-logs/Untitled%201.webp)

**Note: Make sure all Console logs are visible -** If the Console sidebar is open on the left, click the **Console sidebar** icon in the top-left corner to close it.

![Console](https://mintcdn.com/typingmind/1h3KbNMaqDHDx60a/images/console.webp?fit=max\&auto=format\&n=1h3KbNMaqDHDx60a\&q=85\&s=d7f7a64f8e07403edeff333e7f97d2f5)

4. Right-click anywhere in the Console output area and select **Save as...** to save the logs to your computer.
5. Send to [**support@typingmind.com**](mailto:support@typingmind.com)

## On SetApp

Here are steps to get Console log info if you are using the app through MacApp or SetApp:

1. Open TypingMind app

![Untitled](https://mintlify.s3.us-west-1.amazonaws.com/typingmind/troubleshooting/get-har-file/Untitled%203.webp)

2. Open Safari (it must be Safari, you can not use other browsers like Chrome)

![Untitled](https://mintcdn.com/typingmind/__UGFv0s4alBWC5n/troubleshooting/get-har-file/Untitled.webp?fit=max\&auto=format\&n=__UGFv0s4alBWC5n\&q=85\&s=10df6b3abd204f49a4c4a232aee679bc)

3. Click **Safari** on the status bar and choose **Settings** to open the Safari Setting panel

![Untitled](https://mintlify.s3.us-west-1.amazonaws.com/typingmind/troubleshooting/get-har-file/Untitled%201.webp)

4. Switch to **Advanced** tab and tick on the checkbox “**Show features for web developers**”. This allows you to access the Develop tab within Safari (*Skip this step if you already have the Develop tab on the status bar*)

![Untitled](https://mintlify.s3.us-west-1.amazonaws.com/typingmind/troubleshooting/get-har-file/Untitled%202.webp)

5. Click on **Develop** > **Select your Macbook** > click on [**setapp.typingcloud.com**](https://setapp.typingcloud.com/)\*\* i\*\*f you are using SetApp or click on [\*\*typingmind.com](https://www.typingmind.com/)\*\* if you are using TypingMind Mac App

![Untitled](https://mintlify.s3.us-west-1.amazonaws.com/typingmind/troubleshooting/get-har-file/Untitled%204.webp)

6. **The Web Inspector will appear, switch to Console Tab**

![Untitled](https://mintlify.s3.us-west-1.amazonaws.com/typingmind/troubleshooting/view-console-logs/Untitled%202.webp)

7. **Cmd + R** to refresh the TypingMind Macapp

![Untitled](https://mintlify.s3.us-west-1.amazonaws.com/typingmind/troubleshooting/view-console-logs/Untitled%203.webp)

8. Back to the app and reproduce the issue on your app. Then go to the Web Inspector → Right-click anywhere in the console output area and select **"Save as..."** from the context menu.
9. Send it to [**support@typingmind.com**](mailto:support@typingmind.com)


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